Frequently Asked Questions:

Jewelry Questions:

Order Questions:

Miscellaneous Questions:

Jewelry Questions:

Do you design the jewelry?

We work with manufacturers from all over the world. Most of them employ New York based design teams. We constantly share Mimmic’s ideas with them and are able to spot the latest jewelry trends from the best dressed stars on the red carpet, to what's chic on the streets.

Where is it made?

Some of our products are made in the United States of America, but the majority is manufactured in the Far East

Do you make custom orders?

No, we are not able to make custom orders.

What are CZ stones?

Cubic Zirconium or Cubic Zirconia, is a mineral that is often used in place of real diamonds. It is made to look and feel like the real thing, is significantly cheaper, and can be molded into the famous diamond shapes such as emerald cut, princess cut, and archer cut. One of the best advantages of having a CZ stone is that cubic zirconium can be made into any color, unlike diamonds. Another great advantage is that cubic zirconium stones truly do look like the real thing. Even the wealthiest people wear cubic zirconium stones because it is a great way to keep up with the trends.

Does your jewelry make my skin turn green?

This question normally indicates that you have developed a nickel allergy. Roughly 6-12% of the population is allergic to nickel. This metal is popular among lower-priced jewelry because it's durable, has a high polish. It accounts for most metal allergies. When nickel dissolves in water it creates salt, a sign that the metal is eroding (oxidizing). In areas that collect a lot of sweat and moisture, this eroding process spreads the metal out, rubbing and irritating the concentrated area. So it is the oxidation process of these metals, in which exposure to oxygen forms particles that surface, what turns the skin green.

The oxidation process of these metals, in which exposure to oxygen forms particles that surface, is what turns the skin green.

Do you offer nickel-free jewelry?

We get our jewelry from suppliers all over the world. The majority of our jewelry is nickel free.

It is common for alloys, metals which contain a mix of two or more metallic elements, to contain nickel or lead. A part of our

I want to keep my jewelry in the best shape possible, any advice?

How long your fashion jewelry stays nice mainly depends on you! Moist is its biggest enemy. So it’s best to take it off when washing your hands, taking a shower or diving into the pool.

To clean your fashion jewelry use water and a soft toothbrush or polish them with a soft polishing cloth. This won't remove scratches but it will remove everyday dirt. Do not use chemicals, unless you are cleaning silver or gold! Do not use stainless steel cleansers on gold plated or gold tone jewelry, it will dissolve the coating. Keeping your jewelry can best be done in a zip-lock bag. This keeps oxygen (moist) out and prevents discoloring.

Order Questions:

Why should I provide my real e-mail and phone number when I order? I don’t want spam.

We guarantee all of the information you provide us with is kept private. We often get customers who give us false phone numbers or false e-mail addresses and customer service is put in a difficult situation if we need to contact you in regard to your order. If you don’t provide the correct e-mail or phone number, we’ll have no way of contacting you if your credit card information was inaccurate or if an item you ordered is on backorder. You’ll also never receive your automatic e-mail confirmation, which means you’ll have no record of your order. So please, make it easier for everyone and provide us with your accurate information, and don’t worry about spam!

Why didn’t I receive an e-mail confirmation when I made my order?

If you did not receive an e-mail once your order was completed, check your spam folder. It is possible your spam settings are too strict for the automatic e-mail response. If the e-mail isn’t in your spam folder please send us a mail ASAP.

How will I know if my order has been shipped?

As soon as your order leaves our warehouse you will receive an automated shipping confirmation e-mail with your USPS tracking number. Click on the tracking number and it will give you up to the minute information as to where your order is located.

I put the wrong shipping address, or made a mistake on my order, can you change it?

After you received your order confirmation e-mail and you noticed you have made a mistake with your order, please email us as soon as possible.

Can I return or exchange final sale merchandise?

Final sale merchandise is ineligible for returns and exchanges. Once purchased, it cannot be returned or exchanged. Also see “shipping”

Do you have an actual store I can come visit?

Absolutely! We have several stores Florida. This website provides information about the locations. Jewelry bought online cannot be exchanged in the store. If you would like to return or exchange an item you MUST send it back in the mail.

Do you offer wholesale?

If you are interested in becoming a wholesale buyer please let us know.

Do you have a catalog?

Unfortunately, no. We get jewelry from all over the world every week. The best way to keep up to date on the newest items is check out our website

Do you offer a gift certificate?
No, unfortunately we don't offer gift certificates at this time but you can create a wish list online email it to friends and family when they need a little help picking out a gift for you.

When will my backorder item get shipped?

As soon as we get the item back in our warehouse you will receive an e-mail stating your item was shipped.